Privacy policy

This policy explains how Chando Sport Freeride Shop processes your personal data in accordance with the Swiss Federal Act on Data Protection (FADP), in force since 1 September 2023.

Data controller

Chando Sport Freeride Shop, Olivier Bernhard, Route des Plampras 8, 3961 Chandolin, Switzerland – info@chandosport.ch

Data we process

• Contact form: name, email address, phone, subject and message, to answer your request.
• Booking form: details of the contact person (last name, first name, address, phone, email), rental dates and, for each person to equip, first name, age, height, weight, skiing level, shoe size, head circumference and the equipment requested. This information is used only to prepare your equipment and to adjust your bindings safely.
• Technical data: on every visit, the hosting provider records technical logs (IP address, date and time, pages viewed, browser) to keep the website secure and running.

We do not sell your data or use it for advertising.

Retention period

Booking requests and messages are deleted no later than 24 months after they have been processed, unless the law requires us to keep them longer.

Service providers and transfers

• Infomaniak Network SA (Geneva, Switzerland): website hosting and email delivery. The data stays in Switzerland.
• Google reCAPTCHA: protects the forms against automated submissions (spam). Technical data (IP address, browser and page usage information) may be sent to Google, including in the United States. Google LLC is certified under the Swiss-U.S. Data Privacy Framework.
• Google Maps: the map is only loaded if you click “Show map” or have accepted external content.
• Audience measurement: a statistics tool is only activated with your explicit consent.

Cookies and local storage

The website stores your cookie choice in your browser. Third-party services (statistics, maps, external videos) are only loaded with your consent. You can change your choice at any time using the “Manage cookies” link at the bottom of the page.

Your rights

You can request access to your data, its correction, deletion or a copy, and object to its processing, by writing to info@chandosport.ch. You also have the right to contact the Federal Data Protection and Information Commissioner (FDPIC), www.edoeb.admin.ch.

Security

Connections to the website are encrypted (HTTPS), and access to the data is limited to the people who need it to handle your requests.

Last updated: November 2026.